Refund policy

RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cars@rentingcarsforless.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cars@rentingcarsforless.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cars@rentingcarsforless.com.

At Rent Smart, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

📌 Information We Collect

We may collect the following information when you use our store:

  • Name, address, email, and phone number

  • Driver’s license and ID verification details

  • Payment information (processed securely through third-party providers)

  • Rental history and preferences

  • Website usage data (via cookies and analytics tools)

🔐 How We Use Your Information

We use your data to:

  • Process bookings and payments

  • Verify your identity and rental eligibility

  • Contact you about your rental

  • Improve our website and customer service

  • Send updates or promotions (only with your consent)

🤝 Sharing Your Information

We do not sell or rent your personal information.
We may share your data only with:

  • Trusted third-party services for payment and identity verification

  • Legal authorities when required by law or to protect our rights

🍪 Cookies & Tracking

Our site uses cookies to enhance your experience and collect anonymous usage data. You can disable cookies in your browser settings.

🔧 Your Choices & Rights

  • You may request to view, update, or delete your data at any time.

  • You can opt out of promotional emails by clicking “unsubscribe” in any message.

📞 Contact Us

If you have any questions about this policy or how we handle your information, please visit our Contact Us page.